Well, Togusa is in luck! Guilt isn't something that comes naturally to Viktor in the first place. So he easily accepts Togusa's neutral expression, sealing the deal (and the fate of Togusa's savings, maybe) with a charming smile.
"We'll make you a special discount. I'll have the particulars emailed to you. Or should I have that sent to someone else?"
aaand i'm back from my trip! sobs
"We'll make you a special discount. I'll have the particulars emailed to you. Or should I have that sent to someone else?"